Audio & Video Intercom Solutions

At Security Overwatch Systems (SOS), we provide professional audio and video intercom solutions designed to streamline communication between visitors, residents, and concierge or security desks. These systems are ideal for multi-residential buildings, gated communities, and high-rise developments where centralized communication is critical for managing secure access and ensuring a smooth visitor experience.

Our intercom solutions help concierge and security personnel verify visitors, manage deliveries, and respond quickly to resident inquiries—all from a centralized station or security office. This approach enhances both building security and resident convenience.

Key features of our intercom systems include:

Visitor-to-Concierge Calling: Allow guests to call the front desk or security station directly from building entry points
Two-Way Audio & Live Video: Staff can see and speak to visitors in real-time before granting access
Touchscreen Entry Panels: Easy-to-navigate directories for visitors to call the appropriate concierge or lobby desk
Remote Entry Control: Concierge or security staff can unlock doors or gates after verifying visitors
Call Logging & Video Recording: Maintain a record of calls and access events for added security and audit purposes
Integration with Access Control & CCTV: Provide full visibility and control from a single workstation
Emergency Communication Functions: Enable fast response in urgent or unauthorized entry situations
Multi-Lobby & Multi-Building Support: Scalable systems that work seamlessly across towers and shared lobbies

These systems are designed for shared use by building staff, not personal suite communication, ensuring that visitor management is secure, centralized, and efficient.

At SOS, we work closely with property managers, concierge teams, and security firms to deliver solutions that meet the daily demands of modern residential buildings—backed by clean installations, responsive service, and reliable long-term support.